PRIVACY NOTICE

PLEASE READ THIS PRIVACY POLICY CAREFULLY. 

BY CLICKING OR CHECKING “SIGN UP”, “I AGREE TO KORP.PH’S PRIVACY POLICY”, OR SIMILAR STATEMENTS AVAILABLE AT THE KORP.PH REGISTRATION PAGE OR IN THE COURSE OF PROVIDING YOU WITH THE SERVICES OR ACCESS TO THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED AND CONSENTED TO THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER AND/OR PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED AND UNDER THE TERMS HEREIN.

KORPORASYON BUSINESS SOLUTIONS AND SUPPORT SERVICES INC. (the “Corporation” or “We”) respects and values your data privacy rights, and makes sure that all personal data collected from you, our clients and customers, are processed in adherence to the general principles of transparency, legitimate purpose, and proportionality. This Privacy Policy will help ensure that you are empowered to control what kind of information you give to us, and how we use it.

What is Personal Information?

For purposes of this policy, personal information is any information about you, such as your name, birthdate, address, and gender.

It is our policy to ensure that the personal information are: 

  1. Processed and collected for specified and legitimate purposes only; 
  2. Processed fairly and lawfully; 
  3. Accurate, relevant, and necessary for purposes for which it is to be used;
  4. Kept up-to-date; 
  5. Retained only for as long as necessary for the fulfillment of the purposes for which the data was collected and processed, for the establishment, exercise or defense of legal claims, for legitimate business purposes, or as provided by law; and
  6. Preserved with adequate safeguards.

What does the Privacy Policy Apply To?

This Privacy Policy applies to personal information collected by the Corporation in connection with the products and services it offers through the Corporation’s web portal: https://www.korp.ph. This Privacy Policy is hereby incorporated into and forms part of the Terms of Use of KORP.

This Privacy Policy does not apply to information collected by third party websites, platforms and/or applications (“third party sites”) which are not controlled by the Corporation because these third-party sites may have their own privacy policies and terms of use. Users are highly encouraged to read the terms and conditions of the third party sites before using and giving personal information through the third party sites. 

What Are the Information You Share With Us?

We require certain personal information in order to provide our services to you. When you choose to share your information with us, we collect and use it to operate our services.

Some of the information we collect from you are:

  1. user name and password;
  2. complete name;
  3. address;
  4. email address;
  5. telephone or mobile number;
  6. gender; and
  7. any other personal information that Users voluntarily provide the platform.

We will only collect and process the information above in connection with your registration with KORP and in the course of providing you with the services or access to the platform.

How Will We Collect the Personal Information From You?

These information may be collected by the Corporation when you: 

  1. Access the KORP web portal; 
  2. Register a KORP account; 
  3. Fill out KORP forms; and 
  4. Avail of other activities, services, features or resources the Corporation makes available on the KORP web portal. 

Personal identification information shall only be collected if the information are voluntarily submitted by you. You can always refuse to supply personal identification information, but this may prevent you from accessing KORP.

Are We Collecting Other Information About You?

In addition to the personal information above, we may also collect and process non-personal identification information about you whenever you access KORP or use the products or services of the Corporation.

Non-personal identification information may include the browser name, name of the domain from which the internet was accessed, the type of computer, pages entered accessed and exited, and the technical information of the users’ means of connection to KORP, such as the operating system, and the internet service providers utilized and other similar information.

The above information would be used to count the number and types of visitors to the different pages in KORP for statistical analyses to assist in improving the platform’s usefulness.

When Will We Collect Personal Information From You?

We will process personal information only when not prohibited by law and when at least one of the following conditions exists:

  1. You have given consent to the collection of the information; 
  2. The processing of personal information is necessary and is related to the fulfillment of a contract between the Corporation and the User/s, or in order to take steps, at the request of the Corporation, prior to entering into a contract;
  3. The processing is necessary to protect your interest;
  4. The processing is necessary to perform a task in the interest of the public or in the exercise of official authority vested upon the Corporation; or 
  5. The processing is necessary to protect the lawful rights and interests of the Corporation in court proceedings, or to establish, exercise, or defend a legal claim.

How Is Your Personal Information Used?

Your personal information will be collected, processed, used and stored to:

  1. Allow you to register, create, process and finish KORP user registration forms; 
  2. Allow you to avail of all products, services, and promotions through KORP;
  3. Enforce the contract/s entered into between you, the other users, and/or the Corporation;
  4. Improve services in order to provide an efficient response and support to doctor-patient-related requests;
  5. Personalize user experience using the collective information;
  6. Improve the services and the website using users’ activities on KORP and voluntary feedback;
  7. Allow us to contact you and to send information and updates pertaining to services you purchased or availed of. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to the mailing list, you will receive emails that may include news, updates, or service-related information. If you later opt to unsubscribe from receiving future emails, a detailed instruction for unsubscribing in each email is included;
  8. Identify you as a client for the purpose of preventing the unauthorized use of the user’s account;
  9. Detect, prevent and protect against fraud and any technical or security vulnerabilities; and
  10. Comply with applicable laws and regulations, cooperate in any legal investigation and meet enforceable governmental requests.

Do We Share Your Information To Other People?

As a general rule, the Corporation does not share personal information with any entity not related to the services offered. However, personal information may be shared with the following:

  1. Third parties required to deliver a product or service to the Users, including but not limited to the Securities and Exchange Commission (“SEC”), Bureau of Internal Revenue (“BIR”) and relevant Local Government Units (“LGUs”);
  2. Law enforcement or government authorities that have requested for the disclosure of the information following due process; and
  3. Third parties that have requested to send information to the Users about their products and services provided the Users have consented to such feature.

Personal information may also be shared for the following purposes

  1. To enforce applicable terms of use of the website;
  2. To detect, prevent and protect against fraud and any technical or security vulnerabilities; and
  3. To comply with applicable laws and regulations, cooperate in any legal investigation meet enforceable governmental requests.

Should we share your personal information with a third party, we will use our best effort to ensure that such personal information are secure, and we shall take all reasonable steps to ensure that the use of the personal information is consistent with the Privacy Policy and applicable data privacy protection laws and regulations.

Do We Sell Your Information to Third Parties?

No. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our partners and trusted affiliates to prevent system vulnerabilities, or to comply with laws, but we will not sell any of your personal information.

Are We Monitoring Your Accounts?

Should KORP be used, you should understand that all activities may be monitored and recorded. If such monitoring reveals possible evidence or information of criminal or suspicious activity, monitoring records may be provided to law enforcement officials without any prior notice to the suspected user.

We use software programs to monitor network traffic and identify unauthorized attempts to upload or change information, or cause damage to KORP and to other users. These programs do not collect information that would directly identify individuals, disclose their entity, or in any way, access such individuals. However, such programs may collect information that could help identify someone tampering, attempting to tamper with KORP.

How Is Your Information Protected?

We have adopted physical and technical measures intended for the protection of personal information against any accidental or unlawful destruction, alteration and disclosure, as well as against any other unlawful processing. We also adopt reasonable and appropriate measures to protect your personal information against natural dangers such as accidental loss or destruction, and human dangers such as unlawful access, fraudulent misuse, unlawful destruction, alteration and contamination. 

We likewise ensure that third parties allowed to access and/or process information on our behalf will implement security measures that match our own. 

Our employees, agents, or representatives involved in the processing of personal information shall operate and hold personal information under strict confidentiality if the personal information are not intended for public disclosure.

In case of a personal data breach, we shall notify you within Seventy Two (72) hours from knowledge of the breach.

Can You Request Your Data To Be Erased?

You have the right to ask for the erasure of the personal information we gathered about you. Furthermore, we have the obligation to erase personal information when one of the following grounds applies:

  1. the personal information are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  2. you withdraw consent on which the processing is based and where there is no other legal ground for the processing;
  3. the personal information have been unlawfully processed;
  4. the personal information have to be erased in compliance with Philippine law.

If the personal information was previously made public and we are required to erase the personal information, we will take reasonable steps to inform third parties that are processing your personal information to erase any links to, or copy of, those personal information.

Please note that we may be unable to erase your personal information in case of the following circumstances:

  1. for exercising the right of freedom of expression and information;
  2. for compliance with a legal obligation which requires processing to which the Corporation is subject or for the performance of a task carried out in the public interest;
  3. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in so far as the right to ask for the erasure of personal information is likely to render impossible or seriously impair the achievement of the objectives of said processing purposes; or
  4. for the establishment, exercise or defense of legal claims.

Changes to the Privacy Policy

We may update this privacy policy at any time. The most current version of this privacy policy will govern our processing of your personal data and will always be at (https://korp.com.ph/policies/privacy-policy). You are encouraged to frequently check KORP for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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